Services

All services are included and are available for you Monday-Friday, 8:00 AM-8:00 PM

ADMINISTRATION

Program Management

  • ✔︎ Program set-up from start to finish on any platform or software
  • ✔︎ Registration assistance for families
  • ✔︎ Risk management tracking and follow-up
  • ✔︎ Program scheduling
  • ✔︎ Roster/team building and management
  • ✔︎ Player card/document collection
  • ✔︎ Payment collection
  • ✔︎ Payment plan management
  • ✔︎ Uniform ordering
  • ✔︎ Tournament check-in

Promotion and Marketing

  • ✔︎ In house graphic designers
  • ✔︎ Creation of program/event flyers, business cards, and field signs
  • ✔︎ Social media campaign marketing
  • ✔︎ Google and Facebook advertising
  • ✔︎ Voice messaging
  • ✔︎ Sponsorship packet creation

Technology

  • ✔︎ Website management and creation
  • ✔︎ Implementation of operation solutions such as Google Drive, Adobe, and Microsoft
  • ✔︎ Shared document management
  • ✔︎ File formatting
  • ✔︎ Phone app communication and implementation

COMMUNICATION

Communication Support

  • ✓ Phone line and email set-up
  • ✓ Live phone and email answering
  • ✓ Communication assistance in over 250 languages
  • ✓ FAQ build-out for your organization
  • ✓ Forwarding service if desired (Ability to transfer calls to a cell phone when necessary)
  • ✓ Program, team, and organization communication
  • ✓ On-demand updates and notifications for the organization (program cancelations, time changes)
  • ✓ Survey campaigns for feedback and player retention

SOCIAL MEDIA

Social Media Support

  • ✓ Creation of any social media account desired
  • ✓ Management and customization of all social media platforms
  • ✓ On-demand posting and content creation to all social media accounts
  • ✓ Communication with families via social media channels
  • ✓ Weekly content calendar and scheduling to fit your needs
  • ✓ AD management to attract new registrations
  • ✓ Integration with website

CONSULTING & ORGANIZATION

Services for Your Organization

  • ✓ 501c3 status assistance
  • ✓ Best practices consulting
  • ✓ Accounts receivable and collections
  • ✓ Grant writing
  • ✓ Annual internal operations calendar implementation
  • ✓ Operational timeline
  • ✓ State association communication
  • ✓ Board member role fulfillment
  • ✓ Board and staff member training
Downloadable Service Packet

COVID-19 solutions with Sports Office

  • In the event of cancellations and COVID updates, our staff is able to handle the workload of processing refunds, tracking credits, and managing program transitions
  • Virtual staff means contactless online registration support for you and your families to eliminate in-person registrations
  • Our staff are trained in useful safety features such as TeamSnap’s built-in Health Check and can provide countless alternatives
  • Our staff are up-to-date on restriction guidelines across multiple states and see what works
  • Your time is valuable, which is why we want to free up your day so you can spend more time with your family