Services

All services are included and are available for you Monday-Friday, 8:00 AM-8:00 PM

Program Management

  • Program set-up from start to finish on any platform or software
  • Registration assistance for families
  • Risk management tracking and follow-up
  • Program scheduling
  • Roster/team building and management
  • Player card/document collection
  • Payment collection
  • Payment plan management
  • Uniform ordering
  • Tournament registration and check-in
  • Hotel booking

Promotion and Marketing

  • In house graphic designers
  • Creation of program/event flyers, business cards, and field signs
  • Social media campaign marketing
  • Google and Facebook advertising
  • Voice messaging
  • Sponsorship packet creation

Technology

  • Website management and creation
  • Implementation of operation solutions such as Google Drive, Adobe, and Microsoft
  • Shared document management
  • File formatting
  • Phone app communication and implementation

Communication Support

  • Phone line and email set-up
  • Live phone and email answering
  • Communication assistance in over 250 languages
  • FAQ build-out for your organization
  • Forwarding service if desired (Ability to transfer calls to a cell phone when necessary)
  • Program, team, and organization communication
  • On-demand updates and notifications for the organization (program cancelations, time changes)
  • Survey campaigns for feedback and player retention

Social Media Support

  • Creation of any social media account desired
  • Management and customization of all social media platforms
  • On-demand posting and content creation to all social media accounts
  • Communication with families via social media channels
  • Weekly content calendar and scheduling to fit your needs
  • AD management to attract new registrations
  • Integration with website

Services for Your Organization

  • 501c3 status assistance
  • Best practices consulting
  • Accounts receivable and collections
  • Grant writing
  • Annual internal operations calendar implementation
  • Operational timeline
  • State association communication
  • Board member role fulfillment
  • Board and staff member training
Downloadable Service Packet

COVID-19 solutions with Sports Office

  • In the event of cancellations and COVID updates, our staff is able to handle the workload of processing refunds, tracking credits, and managing program transitions
  • Virtual staff means contactless online registration support for you and your families to eliminate in-person registrations
  • Our staff are trained in useful safety features such as TeamSnap’s built-in Health Check and can provide countless alternatives
  • Our staff are up-to-date on restriction guidelines across multiple states and see what works
  • Your time is valuable, which is why we want to free up your day so you can spend more time with your family

FAQ

What is the timeline for getting started?

Services will be up and running for you in about a week.

You will be assigned a dedicated staff that will get to know your organization, your goals, and your program details and timelines.

Are there packages or are services all included?

All included! They remain available for you if you ever find the need for additional assistance at no extra cost!

How much does it cost?

Pricing is on a per-registration basis. Visit our pricing page to learn more.

How many hours of work will be dedicated to my organization?

We are available for any services within our hours of operation. During a busy season of intense planning, marketing, and registration, our staff has been known to dedicate 6+ hours of work a day for weeks on end.

Whatever your goals or objectives are, we are available for you.

What will make our working relationship successful?

Communication is key. We work at our best when the communication you provide us in terms of goals, timelines, and objectives is clear and detailed. Your success is our success!