Services

All services are included and are available for you Monday-Friday, 8:00 AM-8:00 PM

ADMINISTRATION

Program Management

  • Program set-up from start to finish on any platform or software
  • Registration assistance for families
  • Risk management tracking and follow-up
  • Program scheduling
  • Roster/team building and management
  • Player card/document collection
  • Payment collection
  • Payment plan management
  • Uniform ordering
  • Tournament check-in

Promotion and Marketing

  • In house graphic designers
  • Creation of program/event flyers, business cards, and field signs
  • Social media campaign marketing
  • Google and Facebook advertising
  • Voice messaging
  • Sponsorship packet creation

Technology

  • Website management and creation
  • Implementation of operation solutions such as Google Drive, Adobe, and Microsoft
  • Shared document management
  • File formatting
  • Phone app communication and implementation

COMMUNICATION

Communication Support

  • Phone line and email set-up
  • Live phone and email answering
  • Communication assistance in over 250 languages
  • FAQ build-out for your organization
  • Forwarding service if desired (Ability to transfer calls to a cell phone when necessary)
  • Program, team, and organization communication
  • On-demand updates and notifications for the organization (program cancelations, time changes)
  • Survey campaigns for feedback and player retention

SOCIAL MEDIA

Social Media Support

  • Creation of any social media account desired
  • Management and customization of all social media platforms
  • On-demand posting and content creation to all social media accounts
  • Communication with families via social media channels
  • Weekly content calendar and scheduling to fit your needs
  • AD management to attract new registrations
  • Integration with website

CONSULTING & ORGANIZATION

Services for Your Organization

  • 501c3 status assistance
  • Best practices consulting
  • Accounts receivable and collections
  • Grant writing
  • Annual internal operations calendar implementation
  • Operational timeline
  • State association communication
  • Board member role fulfillment
  • Board and staff member training
Downloadable Service Packet

COVID-19 solutions with Sports Office

  • In the event of cancellations and COVID updates, our staff is able to handle the workload of processing refunds, tracking credits, and managing program transitions
  • Virtual staff means contactless online registration support for you and your families to eliminate in-person registrations
  • Our staff are trained in useful safety features such as TeamSnap’s built-in Health Check and can provide countless alternatives
  • Our staff are up-to-date on restriction guidelines across multiple states and see what works
  • Your time is valuable, which is why we want to free up your day so you can spend more time with your family
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